Shipping Information
Shipping Rates and Policies
  • Personalised price quotations are available upon request
  • Please contact us for volume discounts
  • All prices are in Canadian dollars
  • Applicable taxes are additional
  • Shipping and handling is additional

Personalised Gifts and Engraving:

  • Fine custom bases and engraved plaques are available
  • Engraving instructions must be typed for clarity

Payment Terms
(within Canada and U.S.A.)

  • Company Cheques, VISA, Mastercard or American Express are accepted
  • Corporate accounts subject to credit approval
  • Personal Orders by credit card only


  • VISA, Mastercard, or American Express
  • Personal Orders by credit card only

Taxes, Duties and Brokerage Fees

  • All applicable taxes are extra and will be charged at time of purchase. Duty and Brokerage fees are charged to the receiver, unless otherwise arranged.

Return Policy:

  • While we will make every effort to ensure you have chosen the perfect gift, we will accept returns. Your account will be credited for the full amount of your purchase, excluding shipping and handling charges, and a 15% restocking fee.
  • Please ensure the gift is securely repackaged. Enclose your address/ordering information and send the package to us, pre-paid and insured, parcel post at:

A Memorable Canadian Gift
6043 Rockland Terrace
Duncan, BC V9L 5N1


  • Most orders will be shipped within five (5 to 10) business days, with the exception of personalised items and one-of-a-kind pieces.
  • Gifts which are ordered together, will be shipped together. Please indicate if any items are 'rush' to ensure separate attention.
  • Shipping and handling charges will apply to each order and will vary depending upon the type of delivery chosen.
  • Quotations based on weight and size of packages, destination and type/time of delivery will be provided at the time of order confirmation.
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